At ServicePortalSky Plumbing Services, we are committed to providing high-quality services and customer satisfaction. Our return policy outlines the conditions under which you may request a refund or a service revisit.

1. Service Satisfaction Guarantee

1.1 Service Revisit: If you are not satisfied with the quality of the service provided, please contact us within 7 days of the service completion. We will arrange for a service revisit to address any issues at no additional cost, provided that the issues are related to the original service request.

1.2 Refunds: Refunds are considered on a case-by-case basis. We do not generally offer refunds for services rendered, except under exceptional circumstances where a clear error or oversight has occurred on our part. Requests for refunds must be made within 14 days of the service completion date.

2. Conditions for Returns and Refunds

2.1 Eligibility: To be eligible for a refund or service revisit, the issue must be reported promptly within the specified time frames and must be directly related to the service performed.

2.2 Inspection and Evaluation: We reserve the right to inspect the work performed and evaluate the validity of the claim before proceeding with a refund or service revisit.

2.3 Exclusions: Refunds or revisits are not available for issues arising from:

Changes in your needs or preferences after the service has been completed.
Misuse, neglect, or any modifications made by the customer or a third party.
Problems not related to the original service provided or issues that were not present at the time of service.

3. How to Request a Refund or Service Revisit

To request a refund or service revisit, please follow these steps:

Contact Us: Reach out to us via phone at +1 602-307-6776 or email at [email protected] within the specified time frame.
Provide Details: Clearly describe the issue and provide any relevant details, including the date of service, the technician involved, and the nature of the problem.
Schedule an Inspection: If necessary, we will schedule an inspection to evaluate the issue.

4. Processing Refunds

If a refund is approved, we will process the refund to the original payment method within 10 business days. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or credit card issuer.

5. Contact Information

For questions or concerns about our return policy, please contact us at:


ServicePortalSky Plumbing Services
40 N Central Ave Suite 2300, Phoenix, AZ 85004
+1 602-307-6776
[email protected]